About Dealer

Williams Volkswagen is one of the leading Used Car Dealer in East Lansing, Michigan. Find Address, Contact Number, Reviews & Ratings, Photos, Maps of Williams Volkswagen, East Lansing, Michigan. Williams Volkswagen is located at 2845 E Saginaw St, Lansing, MI 48912, United States. You can contact them at contact number and using contact form given below.

Williams Volkswagen Work Hours

Monday: 9:00 AM – 8:00 PM
Tuesday: 9:00 AM – 6:00 PM
Wednesday: 9:00 AM – 6:00 PM
Thursday: 9:00 AM – 6:00 PM
Friday: 9:00 AM – 6:00 PM
Saturday: 10:00 AM – 3:00 PM
Sunday: Closed

Location

2845 E Saginaw St, Lansing, MI 48912, United States

Contact business

    • Richard Woodrum
      November 30, -0001 at 12:00 am

      When I came in with a blown tire on my old Honda, these awesome guys helped me get back on the road! They don’t carry a tire that fits my rim, but we’re nice enough to help me get the spare on! Bless y’all!

    • Joanne Galloway
      November 30, -0001 at 12:00 am

      Our Touareg was due for an oil change. They treated us like family, welcomed our questions and provided a bunch of options for comfortable seating while we waited!

    • Arnold Williams
      November 30, -0001 at 12:00 am

      Great service wife bought three cars from Dan Barstow there.

    • John Pantalone
      November 30, -0001 at 12:00 am

      The service department is one of the worst I’ve dealt with. I have 2 daughters at MSU, both drive VW TDI Wagons. I’ve had to get one of the cars serviced several times and in each case she either had to take the car back to get the problem fixed again, or bring it back home so I could repair it properly. Even items as simple as an oil change resulted in additional problems, parts broken by mechanics, work not completed but charged for. The worst experience was dealing with the service manager, Mike Born. He will lie to you, take your money, and tell you he’s doing you a favor all in the same sentence. The most recent failure resulted in me having to buy parts that the mechanic broke when attempting to reinstall a grab handle in the headliner. The mechanic bent the part that the handle was supposed to attach to. Instead of fixing it properly he decided to glue the handle in with epoxy which lasted long enough to get the car off the lot and ruined the perfectly good handle as well. After filing a complaint with Volkswagen of America and speaking with Mike Born, the liar and cheating service manager, I ended up fixing the problem myself once again. Apparently he thinks young girls bringing their vehicles in for service are an easy target to rip off. They charged me $345 to remove the headliner and clean out 2 sunroof drains that were clogged and leaking water into the headliner. I paid it. I got the vehicle back with broken parts, Mike told me they were single use parts which I found odd since there were 4 identical grab handles in the headliner, 3 of which came out and went back in without incident. Apparently only the 4th is a “single use part”. I then had to purchase a new handle at nearly $60, remove the handle bracket that was bent and broken by the mechanic, reshape it, file it, reinstall it, and put it back together properly and everything worked just fine. His generous offer leading up to my repair was for me to take a day off, spend 3 hours driving the car back to Lansing for repairs and he would only charge me 50%. So I get to pay for them to correct their own mistakes, buy the parts myself that they ruined, take a full day off work to do this and he is “doing me a big favor because he doesn’t have to do anything at all”. Horrible, terrible, dishonest, flat out bold face lies is what you will get from their service department. Stay as far away from Williams Volkswagen as you can get.

    • Alex Ekwuaju
      November 30, -0001 at 12:00 am

      Friendly service and the wash was a nice bonus.

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