About Dealer

Trinity Pre-Owned Auto Sales is one of the leading Used Car Dealer in Norfolk, Virginia. Find Address, Contact Number, Reviews & Ratings, Photos, Maps of Trinity Pre-Owned Auto Sales, Norfolk, Virginia. Trinity Pre-Owned Auto Sales is located at 5139 E Virginia Beach Blvd, Norfolk, VA 23502, United States. You can contact them at contact number and using contact form given below.

Trinity Pre-Owned Auto Sales Work Hours

Monday: 9:00 AM – 8:00 PM
Tuesday: 9:00 AM – 8:00 PM
Wednesday: 9:00 AM – 8:00 PM
Thursday: 9:00 AM – 8:00 PM
Friday: 9:00 AM – 8:00 PM
Saturday: 9:00 AM – 6:00 PM
Sunday: Closed

Location

5139 E Virginia Beach Blvd, Norfolk, VA 23502, United States

Contact business

    • Que Johnson
      November 30, -0001 at 12:00 am

      Great dealership, very welcoming! This was my first time buying a car from a dealership and I must say this dealership customer service was phenomenal! Salesman Donovan made this process so easy! I’m very picky and test drove multiple cars but Donovan had ALL the patience. I’m in love with my new car. By the way a great friend of mine suggested me to go here and I’m very satisfied. Give it a try!

    • April Theriot
      November 30, -0001 at 12:00 am

      Chris McDonald (my salesman) was a delight to work with. He was very kind, courteous and professional. Chris even offered to pick me up in the vehicle I was looking at purchasing because my vehicle had broke down on me. Steve was also a delight to work with!!! Super personable and worked a deal with me to get in my 2010 Chevy HHR? same day with a superb, very manageable monthly payment. As a female when looking to buy a car, you can easily feel overpowered or manipulated into purchasing a lemon but let me tell you, Trinity Auto was all men and AMAZING!! My vehicle is higher mileage but so good so far and very dependable especially for the price. I will def update if anything is to go left with my car though I don’t suspect it will!!! Thank you kindly Trinity Auto and specifically Chris & Steve??

    • Mary Sprinkle
      November 30, -0001 at 12:00 am

      We purchased a 2010 Honda CR-V from Trinity. There were a few areas of concern we had with the vehicle prior to purchasing (dry rotted tires, engine whine, broken heated seat). We discussed these concerns with Ron and Steve and confirmed some of the issues by bringing the vehicle to a third party mechanic. Both Ron and Steve were very professional, forthcoming, patient, and considerate of the concerns when it came time for price negotiations and replacement of some worn out engine parts. Ron and Steve earned our trust and displayed so even further when the wheel bearings were diagnosed as faulty only a week after purchasing. Steve agreed to have them looked at and ultimately replaced at no additional charge to us.

      With any vehicle purchase you must be very thorough with examining and identifying problem areas; when we brought up said problems with Ron and Steve they were nothing but professional. I would definitely recommend looking at Trinity Auto if you are in the market for a used vehicle.

      Also, thank you to Ron for sending us a thoughtful Christmas card! Again, this goes to show that Trinity’s customer care and service goes beyond just purchasing a vehicle from this company.

    • ERRICK BRITT SR
      November 30, -0001 at 12:00 am

      Called to inquire on a Cadillac listed on there website. Ron called me straight back. This was about 3pm Friday. By 7 pm he had me pre-approved. I drove a 1.5 hours next morning to be there by the time they opened. My wife brought me , Ron told her should could leave ill be driving home. They were excellent all the way around. Price was outstanding,could not have gotten a better deal any where else. I am a customer for life.Once again GREAT CUSTOMER SERVICE, love my Cadillac..

    • Ryan Brown
      November 30, -0001 at 12:00 am

      There’s really too many things to list, but what the heck. They were supposed to have the plates and title sent to the dealership within 1 month after my purchase for me to pickup, but when I called after 3 1/2 weeks they had not only forgot to order them, but barely remembered me or the car, so I had to wait another month. When the plates finally arrived, there was no title, and they said “oh, well, they’ll probably send that directly to you” even though I had asked them to send it to the dealership for pickup because I was in the process of moving and wanted to keep things simple. I asked them, “how will they know where to send it since I never gave you my new address and asked you to just send it here?” No apology…just “oh well you might just want to call them and get it sorted out”.

      Turns out, the title was never sent anyway because it had been “flagged” due to suspicious changes in the odometer readings. It took me three months to get someone on the phone from the DMV who would just override their entire protocol and send me the title…of my own car. I suppose this is why Trinity didn’t give me the title, and why it was such a good price.

      On top of that, the back right tire would go flat every 5-6 days. I probably called the office 6 times over the next couple weeks asking to speak to the manager to see about getting the tire replaced during the 30 day warranty. My mistake was telling the manager’s gatekeeper why I was calling, because the manager suddenly became too busy to call me back every second of every day for the remainder of the 30 day warranty until they successfully ran out the clock. It was uncanny, because the two times I was in the office he wasn’t doing anything but strolling around chatting with people. I suppose it’s my fault for not being more aggressive and going down there in person, but it’s just not my personality. I’d rather keep my stress levels down, spend the $50 on a new tire, and leave a thorough review. And apparently they’d rather have a bad review than spend $50, so I’m happy to give them what they want.

      I realized a month later that the windshield wiper fluid tank was completely busted. As in, the entire bottom half of it was missing. I’ve actually only listed the most annoying things in this review, and it’s already way too long. The takeaway is that the prices at these smaller, non-chain dealerships might seem attractive at first, but there are usually reasons why. At this one, the reasons have to do with integrity and honesty.

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