About Dealer

Mocks Ford-Lincoln is one of the leading Used Car Dealer in Grants Pass, Oregon. Find Address, Contact Number, Reviews & Ratings, Photos, Maps of Mocks Ford-Lincoln, Grants Pass, Oregon. Mocks Ford-Lincoln is located at 913 SE 6th St, Grants Pass, OR 97526, United States. You can contact them at contact number and using contact form given below.

Mocks Ford-Lincoln Work Hours

Monday: 7:30 AM – 6:00 PM
Tuesday: 7:30 AM – 6:00 PM
Wednesday: 7:30 AM – 6:00 PM
Thursday: 7:30 AM – 6:00 PM
Friday: 7:30 AM – 6:00 PM
Saturday: 9:00 AM – 6:00 PM
Sunday: 11:00 AM – 5:00 PM

Location

913 SE 6th St, Grants Pass, OR 97526, United States

Contact business

    • Tony Panella
      November 30, -0001 at 12:00 am

      They will take advantage of anyone if you let them. Not good misdiagnosis I could have had a bad accident but found a local mechanic who fixed my Ford truck. Remember they are Ford and couldn’t fix a 2004 fx4 and charged me for things that weren’t broken. RIP off place. Poor people in grants pass

    • sparkles goldman
      November 30, -0001 at 12:00 am

      They took amazing care of me! Super fast service and now wait!

    • Otis Winchell
      November 30, -0001 at 12:00 am

      Got a oil, filter and lube, also had tire rotation and a complete overall inspection. All done in a timely manner with friendly customer service.

    • Lloyd Straight
      November 30, -0001 at 12:00 am

      I’m truly disappointed for this Ford dealership, I generally have my F250 worked on at the dealership because of their expertise. I expect when a mechanic finds a problem that he communicates it to the service writer, who then passes it along to me the customer allowing me to give input . This was not the case and I feel I got nickeled and dimmed by the service department . A dishonest quality in a Ford dealership. I’ve always have gotten an quote for the work to be done ahead of the work being completed. The quote has always matched up with the final bill, well not here. My original quote was 3,599.79 and when it was all said and done it was 3,889.00 a difference of 289.21. However that’s not all, the day before the mechanic suggested a chemical clean out for my intake system, however by the pictures attached it didn’t work to well. Actually it didn’t work at all, wasted money at the suggestion of the mechanic.
      So for this process and the diagnosis of the truck it ended up being another 520.00 dollars. When I picked up my truck I was informed of the partial blockage of the intake. This is something they should have called me about, I most likely would have told them to clean it up. However the service writer informed me that this has potential to cause damage to my truck. So I hope it doesn’t come down to that. Lastly the final comment about this situation, I’m from out of town and I certainly feel I was taken because of that fact. They had me over a barrel. I came to this dealership because of the reviews, I sorely disappointed with this service department. I’m certain without a doubt I’ll never use this dealership again.
      I’ll be sure to pass on my complaint to the Ford Motor Company, I believe they would like to know how their loyal customers and are treated at a dealership.

      Follow up: I wanna be fair about this, Gene Mock did speak with me and said that he would talk with his service manager. I did however fail to mention that they did discount the bill by $286.00. However since the first post the turbocharger has gone out again. I appreciate the fact that the part is covered under a warranty, it still doesn’t take away from the fact it going to cost me.

    • Brindel Stubbs
      November 30, -0001 at 12:00 am

      I needed a quick tire fix and even though they were busy, they got me in and out quickly and were very courteous. Thank you, Devin, for taking care of my car for me! ?

    Add a review