About Dealer

Crain Hyundai of Fort Smith is one of the leading Used Car Dealer in Fort Smith, Arkansas. Find Address, Contact Number, Reviews & Ratings, Photos, Maps of Crain Hyundai of Fort Smith, Fort Smith, Arkansas. Crain Hyundai of Fort Smith is located at 3600 S Zero St, Fort Smith, AR 72908, United States. You can contact them at contact number and using contact form given below.

Crain Hyundai of Fort Smith Work Hours

Monday: 7:00 AM – 8:00 PM
Tuesday: 7:00 AM – 8:00 PM
Wednesday: 7:00 AM – 8:00 PM
Thursday: 7:00 AM – 8:00 PM
Friday: 7:00 AM – 8:00 PM
Saturday: 7:30 AM – 8:00 PM
Sunday: Closed

Location

3600 S Zero St, Fort Smith, AR 72908, United States

Contact business

    • Ryan Gasparotto
      November 30, -0001 at 12:00 am

      When I originally came to the dealership, my wife and I were I expecting to buy a car. Josh took excellent care and was very efficient. He found a great car at another lot and when my wife and I agreed, he got it here from Little Rock and had it looking extremely nice. I would definitely recommend him to anyone looking for a vehicle.
      I was honestly expecting the same car dealership experience I’ve always had. The boring, wait forever, and end up either not getting anything or trying to haggle to a reasonable price. I’m happy to say that Crain Hyundai has changed my thoughts on vehicle shopping.

    • Justin Cockrell
      November 30, -0001 at 12:00 am

      I’ve bought three vehicles from Crain (previously Breeden) and for the past 8 years or so have come to them exclusively for service. Unfortunately it’s gone so far down hill this last year especially I will not be coming back. You used to be able to trust their service department to be honest with you, to take care of your vehicle, and most importantly, just to communicate. They used to get five stars from me every time on their post-service surveys because they were that good. Unfortunately that’s all gone now – as are the post-service surveys (a bad sign). Now every visit is a nickel-and-dime tactic of windshield wipers, filters, etc. They purposefully hide lower cost fixes or maintenance plans from you to maximize their profits. This last visit they left a comment on the work order that they notified me my brakes needed attention immediately and I declined. The truth of the matter is they never called me at all, not even to tell me my vehicle was ready. I had to call them and ask. This is actually the third time that’s happened, and the second time they’ve stated on the work order that I’ve declined something needing immediate attention after not communicating with me at all. They strangely don’t even bring it up at payment time – but they will surely let you know you’re going to be due for a new rear windshield wiper next time you come in. I’ve brought this to their attention personally in the past and it gets shrugged off and excused by the service department with no change apparently.

      This isn’t even going into the slimy tactics they tried to use on me last time I wanted to purchase a vehicle from them.

      It’s a bummer to lose trust in a business that you were happy to endorse for years, but that’s where I’m at now. I under no circumstance would recommend anyone buy or service a vehicle at Crain Hyundai.

    • joe blow
      November 30, -0001 at 12:00 am

      we like the service we get from our dealership. If Jimmie Minks would make me an offer I couldn’t refuse, I might buy one of the 2020 Palisade’s for my wife.

    • Forrest Marvin
      November 30, -0001 at 12:00 am

      I would not recommend doing any business with this establishment. As a former employee of 2 years I saw first hand the crookedness of the management and corporate employees alike. I was asked on several occasions to perform and sign off on shady maintenance as to hide things or place customers at fault. I would only recommend this company to someone I greatly disliked.

    • Mandie Karns
      November 30, -0001 at 12:00 am

      I recently purchased a vehicle with Crain Hyundai of Fort Smith and the customer service was amazing! They went above and beyond to find the car I wanted and to get the payment I needed. Everyone there was very friendly and attentive. They made the car buying process as stress free as possible. The general manager was very hands on and available when needed, it was a much different experience than any other place I have ever been. I didn’t feel like I was waiting forever for that one person to make the deal possible. I even watched there customer service to others as I waited on my paperwork, just a very friendly atmosphere. Thank you Crain Hyundai, I will be back again.

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