About Dealer

Audi Washington, A #1 Cochran Premier Brand is one of the leading Used Car Dealer in Washington, Pennsylvania. Find Address, Contact Number, Reviews & Ratings, Photos, Maps of Audi Washington, A #1 Cochran Premier Brand, Washington, Pennsylvania. Audi Washington, A #1 Cochran Premier Brand is located at 453 Racetrack Rd, Washington, PA 15301, United States. You can contact them at contact number and using contact form given below.

Audi Washington, A #1 Cochran Premier Brand Work Hours

Monday: 7:30 AM – 5:00 PM
Tuesday: 7:30 AM – 5:00 PM
Wednesday: 7:30 AM – 5:00 PM
Thursday: 7:30 AM – 5:00 PM
Friday: 7:30 AM – 5:00 PM
Saturday: 7:30 AM – 3:00 PM
Sunday: Closed

Location

453 Racetrack Rd, Washington, PA 15301, United States

Contact business

    • Shelley Gutta
      November 30, -0001 at 12:00 am

      Made an appointment on Nov 4 to have my Audi Q5 picked up for service. Always had excellent service in the past. Paul and Jay always a delight to speak with. The valet arrived today, December 2, and informed me their policies had changed. I now needed to give a credit card for a loaner vehicle because I could smoke, get dog hair in it, damage the vehicle or not replace the gas I used plus they may need to charge me for repairs. I was treated like a potential deviant. Shouldn’t I be able to approve charges to be applied to my credit card prior? The valet, Josh, seemed nice but not confident as he had to call when I questioned the policy. The girl on the phone, eating or chewing gum in my ear, noted this had been the policy since she has been at Cochran, an entire 4 months. She had no customer service skills and she snapped when she said she had tried to call me earlier in the day to set up the valet. I admit I stand corrected in that I had missed her call at 9:40 am but had made a return call at 10:40 am. Roy didn’t call me back until 2:14 pm. You had nearly an entire month to call and tell me the policy change. Why wait until the day of or send a valet to deliver this news? You don’t trust me with your car, I don’t trust you with mine. I plan to begin shopping for a new car this afternoon so I will no longer have to associate with Cochran Audi Washington. Terrible customer service.

    • Stephanie Hiers
      November 30, -0001 at 12:00 am

      I had such a headache in front of me BUT I had the BEST experience possible with the help of Ginelle at Washington Audi. She made sure to keep me informed, up to date, and she was so empathic and understanding. She went above and beyond even with some tech issues at the dealership. Thank goodness for customer service like Ginelle’s.

    • Marcy Owens
      November 30, -0001 at 12:00 am

      Very disappointed for being a “luxury” dealership. My husband and I stopped by this past weekend to take a look at a few cars but had to park in the Wendy’s lot next door. We walked around outside for ten minutes or so before coming inside. As I began to open the door I was almost hit by the door swinging open by a man in a suit and tie who had a angry look on his face. We thought it was a manager of some sort. Nobody even acknowledged us when went we went inside either so we decided to leave and take our business elsewhere. I’m happy we did not purchase an Audi after reading other reviews about this place and their service department. Poorly ran business!

    • John Gubala
      November 30, -0001 at 12:00 am

      I showed up without an appointment with a dead battery. These guys did everything they could to fit me in the schedule and repair my car – truly amazing customer service! Highly recommend the team at the Audi Washington Service Department!

    • Rick Schmalz
      November 30, -0001 at 12:00 am

      Great knowledgeable sales& service staff drop in for a test drive .

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